FREQUENTLY ASKED QUESTIONS

 

WHEN SHOULD I RESERVE MY EVENT WITH SHEBANG?

Please reserve as soon as possible! Our dates fill up several months, sometimes years, in advance and we are so sad when we have to turn someone away. 

We typically only book one wedding per day so we can give our clients our full attention and amazing service throughout the event.

I SEE THAT SHEBANG IS A DRY SERVICE. WHAT DOES THAT MEAN?

"Dry Service" means that legally, the client must purchase all alcohol.

Please note that under California Law, Full Shebang Bar can only serve alcoholic beverages at Private Events.  We cannot serve alcohol at an event where the general public could come up and order a drink from us.  Private Events include: Wedding Receptions, any party at a private venue or residence, and events where there is an exclusive list of people who you invited. If you have any questions, feel free to reach out to us.

WHAT IS INCLUDED IN MY SHEBANG BAR PACKAGE?

We provide everything needed to serve your guests except for liquor, mixers, garnishes, ice, and ice storage.


*Provided items differ with our "Bartending Only" option.

Please refer to the specific Service Packages under our "Bars & Packages" section of our website for details about everything Shebang provides. 


WHAT IS THE BOOKING PROCESS LIKE?

We like to make interactions with us as simple and stress-free as possible! Our booking process is typically 100% online! If you would rather talk to us over the phone, we can set up a chat to go over your event details.

First step: reach out to us through our website under "Booking/Contact Us" section, or email us at FullShebangBar@gmail.com, to see if your date is available.

After confirming availability, we will ask you a few questions so we can get you a final quote. If you like what you see and want to move forward, we will send your contract over and will ask you to pay your 25% deposit.

Once your contract and deposit have been paid, your date is officially reserved! This is also when you'll receive your "Client Packet." This packet includes our policies, tips helpful for planning, and our Approved Cocktails List from which you will be choosing from for your cocktail menu, if applicable.

At 30 days prior to your event date, we will contact you to collect final payment and to help you with questions regarding your menu or your shopping list.

At two weeks prior to your event date, we will contact you once more for your "Two Week Check-In." This is where we will confirm all the final details of the big day!

Of course, we are always available at any point between these times to help you out or to answer any questions. Our goal is to make this process as easy and informative as possible!

DOES SHEBANG CARRY INSURANCE? ARE THE BARTENDERS LICENSED?

Yes we are insured!  Full Shebang Bar holds $1 million general and $1 million liquor liability policies, and any event that we are working is covered under these policies. If you would like to be additionally insured on our policy, let us know ahead of time and we will do so. Our policies will cover the bar and those consuming items from our bar. If you require additional coverage or any special forms/permits, you are responsible for the additional cost of those.


Each of our Bartenders have completed courses compliant through California Alcohol Beverage Control (ABC) to obtain their Responsible Beverage Service Certification.  We take California laws and regulations very seriously so our clients can have peace of mind when they hire us, that way all they have to think about is having a great time at their event!

WHAT KIND OF EVENTS DOES SHEBANG DO?

Generally, we bartend at weddings, but in the past Shebang has served a wide array of beverages at events such as: office parties, birthday parties, bachelor and bachelorette parties, bridal showers, corporate events, and more!

HOW MUCH TIME SHOULD I RESERVE?

For weddings, our clients typically book an average of 6-8 hours. You are welcome to book as little as 3 hours, and up to 12 hours. 


Your billing start time is the time you are planning for your ceremony to begin. We must be fully set up and ready to go before the ceremony so we don't disturb your lovely vows. 

When booking your service time with us, you will need to reserve from your ceremony start time until when you want the bar completely closed. Keep in mind, that once your bar service has ended, we will begin tearing down the bar area.  

We always arrive at least 1.5 hours before your ceremony so we can be completely ready to serve your guests in time. This set up time is included in your overall cost.

WHEN CAN SHEBANG BEGIN BAR SERVICE?

Our pricing and arrival time is based on opening up bar service after your wedding ceremony has finished. 

If you would like an exception for service to begin prior to your ceremony, you must have approval from Shebang and approval from your venue. This will also change the original pricing of your package.

Many times, venues have rules against bar service opening prior to the wedding ceremony. 

DO YOU CHARGE FOR SET UP OR TEAR DOWN TIME?

Nope! All of our set up and tear down time is already included in the cost of your package.

WHEN IS PAYMENT DUE?

When you book one of our packages, a 25% non-refundable deposit is required.  This deposit will go toward your total cost.  The remaining balance will be due no later than 30 days before the event date.  Shebang will contact you to ensure your balance has been paid.


We will also contact you once more for a Two-Week-Prior Check-In to confirm all of the details of the event.


We accept payment by check, Venmo, or PayPal.

WHAT DOES SHEBANG NEED FROM ME TO SET UP SUCCESSFULLY AT MY VENUE?

For our bar carts, a space of about 20 feet in length is ideal. We need to have a clear shot to the area where you would like our bar cart placed, with room for our truck to turn around.


An electrical outlet with a standard 110 plug is nice, but is not required for our bars. Power within 100 feet is needed for our Photobooth Add-On package, however. If this is not possible, we will be able to provide a generator upon request.


Be sure to check with your venue regarding their rules for drive-up mobile bars. We need to know if there are any additional requirements or any other rules they have put in place that may pertain to us, such as driving on grassy areas, etc.

We will also need to know where to dispose of garbage/recycling.

DOES SHEBANG DECORATE THE BAR AREA?

We do decorate our bars with our classic greenery/white florals! You are welcome to add your own personal touches to our bar if you would prefer. (Just no tacks/staples/nails, please.)


Let us know in advance if you are providing any decorations, and please assign someone in your party to set up how you would like it once we arrive.

WHAT ARE THE DIMENSIONS OF THE BAR CARTS?

Dolly measures 10 feet high, 6 feet wide, and 10 feet long. Please make sure the cart can fit and be transported to where to you would like us to park it. Look for any obstacles, such as overhanging trees. Also, keep in mind, our pickup truck may need an area to turn around depending on your venue. If you are unsure, don't hesitate to contact us.

Minnie is transported in segments, allowing it to fit through any standard doorway. Mini Cart's size can be adjusted to accommodate your needs.

HOW FAR DOES SHEBANG TRAVEL?

30 miles of transportation from Redding, CA. are included whenever you purchase a package from Shebang.  We would be more than happy to travel further than 30 miles at a travel fee of $2.00 per mile. 

Any event that takes us further than 3 hours from home will also include an additional $300.00 total fee to provide hotel accommodations for the Bartenders.

Contact us for a personalized quote!

DOES SHEBANG CHARGE EXTRA IF WE ALSO WANT COCKTAILS SERVED?

Nope! Our cost would be the same as if you were to have beer and wine being served only. This must be decided upon at time of booking or at least before our Two-Week-Prior Check In.

WHAT DO THE BARTENDERS FROM FULL SHEBANG BAR PROVIDE?

Please check out the specific packages under the "Bars & Packages" section to learn more about what we provide for each service.

CAN SHEBANG HELP ME COME UP WITH MY MENU?

We would be happy to help you figure out the perfect beverages to serve on your big day. At the time of booking, we will send you our "Client Packet," which will provide a list of fun drink options for you to choose from. We are also open to discussing more options for your perfect cocktails, if you'd like something different!


One month prior to your event, Shebang will contact you to help you finalize your menu and to help with your shopping list, if needed. Our goal is to make your job in this as simple as possible, especially as it leads up to your big day!

WHEN DOES SHEBANG ARRIVE AT MY EVENT?

We will arrive at your event one and a half hours before the planned service start time. This is always included in our packages. 


We will show up an hour and a half before the ceremony begins, even if we are only serving at the Reception.  This way we don't disturb your lovely vows. If you have a special situation where you need us to arrive earlier we can discuss any additional fees together.

WILL YOU PUT OUT A TIP JAR?

We usually do, yes. We will display a tip jar unless you choose to forgo it, in which case we would add an automatic staff gratuity of 20% of the total service cost, per bartender.

WILL THE BARTENDERS CUT A GUEST OFF IF THEY ARE GETTING TOO DRUNK?

We know weddings can get a little rowdy, and we love that! But, serving your guests safely is our duty. Over years of experience, we have figured out how to gracefully cut someone off if they have over-indulged. Each of our staff members has alcohol server certification and have been trained according to ABC guidelines. Above all, we want you and all your guests to have the best experience with us, and we want to keep you safe while doing so.

WHAT IF I WANT THE BARTENDERS TO STAY LONGER?

Sometimes the party goes longer than anticipated! If your planned service time ends and you decide you want additional time, our Bartenders are happy to stay longer at a price of $150.00 per additional hour, paid at time of request by cash, or through Venmo or PayPal.

*Please check with Shebang, and with your venue for approval.

WHAT IS YOUR CANCELLATION POLICY?

At the time of booking, we require you to put down a 25% non-refundable deposit to reserve your date. The remaining balance is due one month before your event date. You are welcome to pay it in increments along the way, or to pay all at once.

You are able to cancel our services up until 30 days before your event date for a full refund, minus the 25% deposit. 

Any services cancelled within 30 days prior to the event, unfortunately, cannot be refunded. Services are non-refundable after this time because we've had to turn away other people in order to reserve your date. Thanks for understanding!

WHAT DO THE BARTENDERS WEAR?

Our staff will be sleek in all black- Johnny Cash style! If there is a specific dress code, please let us know well ahead of time.

WILL SHEBANG LEAVE THE AREA A MESS AFTER THEY ARE DONE?

Definitely not! We will be sure that the bar area is tidy and all garbage is collected before we leave at the end of the night. Just keep in mind, we are not responsible for messes made outside of the bar area.

WITH THE PHOTOBOOTH ADD-ON PACKAGE, CAN I CHOOSE WHAT I WANT THE PHOTO STRIPS TO SAY? DO I GET COPIES TOO?

Absolutely! We can add up to three lines of text that says whatever your heart desires. We will do our best to match your colors/theme as well.

Your guest gets to take a copy home, and you get a copy of the photo strip too! We collect them and give them to you, or your contact person at the end of the evening. 

We will also send you all the digital copies by email. If it's alright with you, we will post them to our Facebook page so your guests can have easy access to them!